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Personnel Ticket

How to connect user profiles with personnel ticket rights

Overview

This guide explains how to connect personnel ticket rights to customer profiles.

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Before you begin

For each customer profile you want to connect to a personnel ticket right, you will need:

• The customerNumber for the customer's private profile
• The customer’s personal pickup code.

The pickup code is a unique code that identifies the customer in the personnel ticket system and is used to connect the customer's profile to their ticket rights. You can obtain the pickup code for a customer by calling

and reading the ticketHolderCode field in the response.

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Connecting profiles to personnel ticket rights

A personnel ticket right in the personnel ticket system has as a validity period.

• Validity periods cannot extend into a new calendar year.
• Contracts are automatically renewed yearly in the personnel ticket system.

To connect a customer affiliated with your organisation to a personnel ticket right, use

This endpoint will:

• Look up the customer based on customerNumber
• Connect the customer to a ticket right (contract) matching the pickup code (externalReference)

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Next steps

• Guide: How to use personnel ticket rights in the sales process